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Aura Product

The AURA device is discreet, thin and easy to apply, uniquely oval-shaped; it provides up to 5 hours of targeted and soothing temporary relief of Period Pain. The AURA soothes menstrual cramps, period and muscle pains of the abdomen and lower back areas. Comfortable to wear on the go underneath clothing, this natural form of pain relief offers free shipping + a 100 day money back guarantee so you can be completely satisfied!

Everybody and their pain levels are different, so we can’t say it will fully stop the feeling, but it is super effective in managing and reducing pain. In most cases, the drop is so significant it will feel like you’ve pressed the ‘off’ switch for your cramps.

Aura uses TENS (transcutaneous electrical nerve stimulation) which means it passes electro pulses across the skin to stimulate the nerves and relieve pain. These pulses trick your pain receptors into letting your muscles relax, help calm your overexcited nerves, and encourage endorphins for a happy body and mind. It sticks to your body using gel pads, which can be placed anywhere near the pain for targeted relief.

Nope! Our TENS device is discreet, petite, thin and completely silent. You can enjoy discreet pain relief anywhere, any time.

Absolutely!  It is one of the many unique features of Aura. We know period pain doesn’t stop once you leave the house! Aura is designed to be super portable and compact, so you can take it anywhere with you. However, the device is not waterproof so avoid taking Aura to the ocean or pool as it doesn’t like getting wet!

Aura is designed to help relieve pain from conditions including Endometriosis, Fibroids, PCOS, Adenomyosis or Pelvic Inflammatory Disease. We do always recommend speaking to your doctor or health care professional about any concerns you may have and regarding your personal medical situation.

The electro currents kind of feel like buzzy pulses. Sort of like TV static, but on your skin. It’s totally painless, but may feel a little odd when you first start using it!

Use your Aura as often as you like. Once you turn on the device the therapy mode runs in 20 minute cycles. Repeat the cycle as many times as you need. When the device is fully charged you will get 5 hours of use.

Aura has 6 Therapy modes - each with a different massage technique to help soothe the pain. It is personal preference as to which sensation of therapy you prefer. Choose between Tapping, Kneading, Gua Sha style scaping, Acupuncture and Cupping.  Of course you can have this set at a low level intensity or switch it up to a much higher intensity - you have 20 levels to choose from.

Because pain isn’t one size fits all, but the solution should be. The technology works by stimulating something we all have; dermatomes on your skin. Aura electrode pads are designed to move and flex comfortably with all bodies in consideration.

We know this may sound too good to be true, but TENS is a technology that has been around since the 1970s and has only gotten safer with time. Everyone from professional sports players to medical professionals swear by the tech for pain management of muscular pain.  The Aura is TGA approved, FDA approved and CE mark certified.

Yes! Aura is safe to use with both copper and synthetic IUDs. If you are unsure, we do always recommend consulting your doctor or health care professional before use.

Switch on Aura and you should see its blue light come on. Then just  turn it up gradually until you feel a tingling sensation. The sensation needs to be quite strong but not uncomfortable. After a few minutes the feeling will start to drop away slightly, as will your pain.

Nope, Aura recharges with a USB charger, so the AA’s can stay in the remote. 

Sadly no, Aura is a magic little electrical device that doesn’t know how to swim, it much prefers dry land, so please ensure not to get wet!

The gym or casual exercise is a big YES, but like a gremlin, don't get it wet, so no swimming - sorry! Just be wary, lots of sweat, some fast movements, or big stretches may detach Aura.

No - your little pal will need to fly solo whilst it charges. The good news is, charging only takes 40 minutes and then lasts for 5 hours, so you won’t be separated for long!

In order to get the best result from your Aura, ensure all oil + mositurisers are removed from the area you’re wanting to apply the device. The skin must be completely dry so that the gel pads can be as adhesive as possible.

No, you can’t. For optimal results, we recommend wearing the device directly on the skin. However, we’ve made sure to design the Aura so it can be worn as an accessory on its own!

While some customers choose to sleep wearing AURA, we cannot recommend it for regulatory reasons. Caution is advised due to the increased risk of electrical impulses (via the gel pads) being applied to the neck, chest, thorax and/or face during sleep which can be dangerous.

We know that period cramps and cramps don’t have a set time frame in life. Aura is safe for anyone with period cramps to use, but TENS machines are not recommended to anyone under the age of 12.

If you suffer from period pain, then Aura is for you! However, we do not advise the use of Aura TENS to:

Anyone who is currently pregnant

Anyone with a cardiac pacemaker, implanted defibrillator, or any other implanted electronic device

Anyone currently having medical treatment for your pain, unless it is recommended by your physician.

Anyone suspected or diagnosed with heart disease or epilepsy


We recommend consulting your doctor or health care professional before making any medical decision. 

Orders

We accept Mastercard, Visa, GooglePay and ApplePay.

Yes, you can pay using PayPal for your online orders.  Visit PayPal for more information.

By EMAIL

Your order confirmation email (we send to you immediately after you order) will contain status details about your order and a 'tracking' link to a status page. Any further changes to your order, you will receive immediate updates via email.

By SMS

If you opted into receiving SMS updates after completing your order, you will receive short text messages if your order has been shipped, out for delivery or delivered.

By SHOP App

If you have downloaded the Shop App, you can register your order and then receive immediate notifications about changes to your order status. You can register your order with the Shop App, after completing your order.

Past Order History

If you have registered an account with us, you will be able to track your order history online. Just use the same email address you checked out with to register your account.

If you need to make changes to your order, please email: info@vushwellness.com with your request and we can see if we can accommodate these changes before your order sneaks out of our warehouse doors!

Refunds + Returns

Yes! We’re 100% confident you’ll love your TENS device. However, in the rare case that it’s not for you, simply submit your money back guarantee form HERE within 100 days of purchase to organise your refund.

We stand behind our products. If for any reason you are not completely satisfied with your AURA device, we offer a full refund, less shipping. Simply, complete the form HERE and upload your proof of purchase receipt. We take all the risk out of ordering by offering an unmatched 100-day satisfaction guarantee. We‘ll always do our best to take care of you.

Shipping

All our UK orders are shipped from our Nottingham based warehouse. We offer FREE shipping on all orders over £50. This is trackable + will be delivered within 2-8 business days from the date of dispatch. We use Yodel as our shipping carrier. For orders under £50, shipping will cost £10.

NOTE: Some events may cause delays out of our control such as COVID-19, natural disasters, stock shortages and more.

Once you complete payment of your order, we'll send you an email order confirmation.  This email will confirm your purchased items and delivery information.  If you haven't received an email order confirmation within 24 hours, please contact us.

Absolutely you can! Once your order has been fulfilled and is in transit with our delivery partner, we’ll send you an email containing all your tracking information. If you still need help regarding your order, please send an email with your order confirmation number to info@vushwellness.com and someone from our team will be in touch to assist you directly with your query.

Unfortunately not, sorry lovely. We do not cover any additional duties, charges, or taxes that your order may incur.

When an order is placed and shipped to your address, there may be fees, duties, import/export as well as other charges which may be made by any national, state or local government. These charges are not included in the original shipping charge, these charges must be paid by you in addition to the amount stated on our website (your order) Charges such as VAT are also not covered by Vush. If you are unsure about these charges please contact your local customs office.

All orders are dispatched from our distribution centre within 1-2 business days*. Your order should be safely in your arms within 2-8 business days*. All orders arrive discreetly; no labels, descriptions, or any other telltale signs for nosy neighbours.

*NOTE: Some events may cause delays out of our control such as COVID-19, natural disasters, stock shortages and more

In the event that no one is available at your address to accept delivery, the courier will attempt to find a safe place to leave your order.

If the courier cannot find a safe place, a card will be left and your order held at your local Australia Post Office ready for your collection.

It is a good idea to collect your order as quickly as possible because Australia Post outlets often have time limits for holding deliveries.

We want you to be completely satisfied with your purchase.  In the unlikely event a product was omitted from your order or an incorrect item was delivered, please immediately contact customer care. 

We do offer a refund or replacement if you contact us within 7 days of your order being delivered.  Any claim after this period may not be accepted.

Privacy + Security

Please read our privacy policy for further details.

When you place an order, you will be asked for the following personal information: your name; e-mail address; delivery address; and phone number.

We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order.

For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.

Yes, your personal information and online credit card transactions are transmitted through secure connections.

Please note: Vush Wellness does not store or record your credit card details.   In the event of unauthorised use of your credit card, you must notify your credit card provider.

Didn’t find the answer you were looking for?

Not to stress! Kindly email: info@vushwellness.com and we’ll happily look after you.